This article is intended for Designated Safeguarding Leads (DSLs).
Two-Factor Authentication (2FA) works by verifying your identity after signing in to Record Manager. In case a DSL’s sign-in details are compromised, 2FA provides an additional layer of security by asking them to enter temporary verification codes generated by their authenticator apps. Record Manager’s 2FA works with Google and Microsoft Single Sign-On, as well as locally-managed usernames and passwords.
Note
2FA is only available for DSL user accounts.
Enable 2FA
- Sign in to Record Manager.
- On the toolbar, select the Account icon > Software Settings.
- In General Settings, set Two Factor Authentication to Enabled (green).
- Select Save.
Reset 2FA for other DSLs
You can reset 2FA for other DSLs in case they forget their passwords, there was an attempt to sign in to their account by third parties, or if they’re signing in on a new device.
To reset 2FA for DSLs:
- On the top navigation bar, select My Account > User Management.
- On the User Management page, find the DSL’s name and select Reset 2FA.
Image 1. Resetting 2FA for other DSLs
- When the DSL signs in, they will see a QR code, which they should scan using an authenticator app like Google or Microsoft Authenticator.