This guide explains how you can view a record’s status in Record Manager. Your school’s DSLs (Designated Safeguarding Leads) can alter the record’s status to Open or Closed. It is important to note that you can only see the status of the Records you created.
Note
A record in Record Manager is either a Safeguarding Concern, a Behaviour Incident or a General Note.
Record status options in Record Manager
On the Status column, you will see one of four statuses:
| Status | Description | Example |
|---|---|---|
| Unread | You (or another staff member) have successfully submitted a record, but a DSL still needs to acknowledge or mark it as Read. | |
| Open | A DSL has acknowledged the record and marked it as Read. This means that action is ongoing regarding this record or that it is being reviewed. | |
| Closed |
A DSL has resolved a record and marked it as Closed. You may see this status more rarely when the student has been transferred to another school that uses Record Manager. Record Manager will automatically close any open records for that student. For records that involve multiple students, a checkmark will appear for the student whose record has been marked as Closed by the DSL. |
|
View a record's status on the Dashboard
- Sign in to Record Manager.
- On the Dashboard, all your submitted records are categorised under three tabs: Safeguarding Concerns, Behavior Incidents, and General Notes.
- At the bottom right, you'll see a section displaying the number of records that have been opened or are still unread.
- Select the arrow icon next to the Status column header to organise records by their status.
Image 1. View a record’s status from the Dashboard.
View a record's status on the Notifications panel
You will be notified when a DSL actions a record you raised for a student.
- Sign in to Record Manager.
- The Notifications icon (bell) at the top-right will show how many notifications you've received.
- Select the Notifications icon to show which record has been marked as Read by your DSL.
Image 2. The Notifications panel shows if a DSL has read a record you created.
Note
When a DSL marks a record as Read, its status changes to Open on the dashboard and the student’s Chronology.
View a record's status from the student's Chronology
Your DSL must turn on your access to students’ Behaviour Incident records.
- Sign in to Record Manager.
- Select Search on the left navigation menu, then type the student’s name on the Search bar.
- Select View on the student’s row to open their profile page. All records created for the student appear on their Chronology tab, with each record’s status in the Status column.
Image 3. Record statuses on the student’s Chronology tab.