This article is for Designated Safeguarding Leads (DSLs).
You can close a Referral once it’s accepted or actioned by local authorities or agencies, or when you’ve reviewed it.
Note
You can't reopen a closed Referrals, but you can add new ones.
To close a referral:
- Sign in to Record Manager and select to Referrals on the left menu.
- Find the Referral using the Search bar.
- Select Details.
- Select Mark As Closed.
- On the confirmation prompt, select Yes, close. The referral’s status will show ‘Closed’ in the Referrals page.