Record Manager ensures you stay informed via in-app notifications and by email. Depending on your role, you’ll be notified when records are created, when a DSL sends a reply or when updates and referrals are added to existing records.
In-app notifications
You can view notifications within Record Manager by selecting the Notifications icon (bell) at the top-right of the page. A counter appears next to the icon for new or unread notifications. Record Manager sends in-app notifications when:
- A DSL marks a record as Read.
- A DSL adds a reply to a record. The reply appears on the Notifications panel for the staff member who raised the record and for the additional staff the DSL has chosen to notify.
- An update is added to a record.
Image 1: Notifications icon
Email notifications
Email notifications help you stay up to date on records and students. Based on how you’ve configured your school’s email notifications, Record Manager will email you when:
- New safeguarding documents labelled as ‘Must be Read’ are uploaded for your school.
- A new student is assigned to you.
- A DSL unlocks a Chronology that you previously locked.
- A new record is created.
- A DSL actions a record you created by marking it as Read, sending a reply, or adding an update.
- You have an in-app notification.
To protect students’ privacy, these emails about in-app notifications don’t include their names unless a DSL turns this option for you. To view an in-app notification’s details, select Login then select the Notifications icon (bell) on Record Manager's toolbar.
Image 2: An email notification, which excludes the student’s name.